STORE POLICY
CUSTOMER SUPPORT
In UluumilKaab (Land of Bees) we are very happy that our Honey can reach your table, so that you and your family can enjoy the ancestral Mayan Honey, handmade, natural and organic.
We know that bringing honey to your table requires the great effort of several teams, starting with our team of beekeepers, our quality review team, packaging, labeling, transportation, delivery, and supervision team, among many others. administrative and sales areas. In addition to some intermediaries.
It is for this reason that at some point our Honey may undergo changes that you do not like. Therefore, if you need to clarify a topic, comment on something, resolve doubts, file complaints, or request reports; We will be happy to support you and answer you as you deserve. Please, if you have something to tell us, you can do it through our official WhatsApp Business account 985 128 0302
Through WhatsApp we can give you personalized, fast and efficient attention. Just the way you deserve it. Thank you for making our company better every day!
PRIVACY & SECURITY
We receive, collect, and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details, email address, password, computer and connection information, and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.
When you make a transaction on our website, as part of the process, we collect personal information that you provide to us, such as your name, physical address, and email address. Your personal information will be used only for the specific reasons indicated above.
We collect such personal and non-personal information for the following purposes:
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To provide and operate the Services;
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To provide our users with ongoing customer support and technical support;
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To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;
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To create aggregated statistical data and other aggregated or inferred non-personal information that we or our business partners may use to provide and improve our respective services;
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To comply with applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you do not want us to process your data, contact us at ventas.uluumilkaab@gmail.com
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.
If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at ventas.uluumilkaab@gmail.com
PAYMENT METHODS
- Credit card or bank debit -
- Payment in Oxxo -